Metthier Upskills Housekeepers into Specialized Experts, Serving Over 3,000 Staff Across Hospitals, Preparing to Partner with 5 More, Driving Thailand Toward a Global Wellness & Medical Hub

Metthier is riding the healthcare megatrend by advancing Smart Facility Management in hospitals and Healthcare & Wellness centers. The company has upskilled over 3,000 housekeeping staff into specialized experts in hygiene and safety according to international standards, managing more than 10 leading hospitals such as Siriraj Hospital and Thammasat Medical Center, with plans to partner with 5 additional hospitals to help position Thailand as a global Medical Hub.

Mr. Khayon Tantichatiwat, CEO of Metthier Co., Ltd., stated that healthcare has become a critical global megatrend, particularly in aging societies like Thailand. Effective healthcare management, combined with innovative technology, is vital for the well-being of people today and in the future. Thailand currently has over 60 hospitals certified by JCI (Joint Commission International) — ranking among the top in ASEAN — and is part of the “Pure Golden Zone,” with a high longevity population in the global top 5. Metthier recognizes Thailand’s potential as a global medical center and aims to enhance Smart Facility Management in healthcare facilities and Wellness centers by upskilling over 3,000 housekeeping personnel.

“We are committed to setting strong standards in building and facility management in Thailand by creating specialized personnel capable of working efficiently with technology,” said Mr. Khayon. “Through the Metthier Academy, we provide comprehensive training across industries, including Healthcare & Wellness, covering building management, security, and hygiene. Personnel are trained according to international standards and practice in real healthcare settings to ensure readiness, alongside Smart Facility Management technologies to monitor both internal and external spaces 24/7.”

Specialized Training and Technology Integration

Metthier has developed a specialized training program for healthcare and wellness facilities, covering:

• Workplace safety and basic first aid
• Knowledge of international medical standards, including HA (Hospital Accreditation), JCI, and AACI (American Accreditation Commission International)
• Proper use of personal protective equipment (PPE)
• Cleaning procedures for OPD (outpatient) and IPD (inpatient) areas based on patient types

Handling of biological waste and proper cleaning products for different areas to prevent pathogen spread

Beyond upskilling personnel, Metthier integrates technology to optimize operations through the Smart Integrated Facility Management platform, improving task efficiency, reducing operational time, and allocating personnel according to their skills. This system covers housekeeping, building technicians, and security staff under a unified SOP.

All operational data is reported in real-time via the Mettlink and Mettriq applications, accessible on mobile devices, enabling staff to identify and resolve issues quickly. AI-powered cleaning robots are also deployed to detect hidden risks, reduce human exposure in high-risk areas, and prevent Healthcare Associated Infections (HAI) effectively.

“Metthier has earned the trust of multiple hospitals in Bangkok and surrounding provinces, deploying skilled housekeeping and security personnel trained in technology and specialized practices,” said Mr. Khayon. “Our teams have been deployed in hospitals such as Siriraj Hospital, Thammasat Medical Center, Vibharam Hospital, and MedPark Hospital, covering thousands of personnel.”

Driving Thailand Toward a Global Medical Hub

Metthier continues to advance Smart Facility Management in Healthcare & Wellness centers, aiming to support Thailand’s position as a global Medical Hub. The company is expanding its Smart Integrated Facility Management platform to elevate standards in healthcare facilities and plans to partner with over five more leading hospitals nationwide, delivering internationally compliant facility management services and ensuring the safest and most hygienic environments for patients and healthcare staff.

About Metthier Co., Ltd.

Metthier is a comprehensive Smart Facility Management service provider, integrating cutting-edge technologies such as:

• AI CCTV
• Smart Incident Management
• Digital Twin
• 3D Visualization & Indoor Mapping
• AIoT and Robotics

All operations are coordinated through the Metthier Intelligent Operation Center (MIOC) and managed on the METTRIQ platform, Thailand’s first fully integrated facility management system that combines 12 technologies in a single platform. This allows both small and large operators prioritizing ESG to efficiently manage their facilities sustainably.

Metthier’s services cover eight types of properties: residential, hospitals, schools, shopping malls, office buildings, government facilities, large industrial areas, and public transport infrastructure — making it the first Thai company to fully integrate future-ready technology into facility management.